Last updated: Feb 24, 2022
If you still have any questions or concerns, please contact us at:
WHAT INFORMATION DO WE COLLECT?
Information you disclose to us
We collect information when you voluntarily disclose to us when you register as a user of our Services, express interests in obtaining information about us or our Services, when you participate in the activities on our Services, or otherwise when you contact us. The information we collect includes:
Account information. Account information refers to your username, password, and verification codes. We collect this information when you register for a new account, login to our platform, submit validation forms, request for updating or deleting your account information, and during your use of our Services. We use this information to create your account as you request, to verify your credentials upon login, to provide you with account management services, and to analyze, evaluate, and manage our Services for system administration purposes.
Personal information. Personal information refers to data that may be used to identify an individual. We may collect your personal information including but not limited to names, date of birth, signatures, initials, ID number (passport or driver’s license), ID expiration dates, office name, email addresses, mailing and billing addresses, phone numbers, and other information that you choose to submit to us.
Payment information. Payment information includes the name of your bank, bank account number, routing number, expiration dates and security codes associated with your payment instruments.
Submitted documents and information contained in the documents. You may voluntarily upload or create documents with our Services. We may store the documents on our server and collect personal information from them. Depending on the context of your interactions with us and the Services, the choice you make, and the products and features you use, the personal information we collect from documents includes but not limited to ID numbers (passport or driver’s license), tax ids, names of people you have personal or business relationships with, family members, social security numbers, items you own or wish to transfer ownership of, financial matters, and personal accounts or account numbers with banks, financial institutions, merchants and vendors.
User contents. User Content refers to any applications, software, codes, texts, documents, graphics, music, sound tracks, videos, feedback, suggestions, comments, proposals, communications, or any other information that you provide, publish, or otherwise directly or indirectly communicate to Repdai or our agents pertaining to the Repdai Services. The user contents that we collect depends on the context of your interactions with us and the Services, the choice you make, and the products and features you use.
Job applications. We may post job openings and opportunities on the Repdai Platform, job listing platforms, or other websites. If you respond to one of these postings by submitting your application, CV, and/or cover letter to us, we will collect and process the information contained therein to assess your suitability, aptitude, skills, and qualifications for employment with Repdai.
You acknowledge and confirm that the information you voluntarily provide to us is up-to-date, accurate, and complete. You shall maintain and update your information promptly to assure your information is up-to-date, accurate, and complete.
Information automatically collected by us
We automatically collect certain information when you visit, navigate, or use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics, troubleshooting, reporting, and improving purposes. The information automatically collected includes:
Log and usage data. Log and usage data is service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with the Services, the log data include but not limited to your IP address, device information, browser type, and settings and information about your activity in the Services (such as the user ID we generated and associated with your account, timestamps associated with your login and usage, the pages and files you viewed, searches, and other actions you take), device event information (such as system activity, error reports, and hardware settings).
Device data. We collect information about the device you use to access our Services. Depending on the device you used, this device data may include the information such as your IP addresses, proxy server information, device and/or application identification numbers, locations, browser type, hardware model, Internet Service Provider (ISP) and/or mobile carriers, operation systems, and system configuration information.
Geolocation data. We collect your geolocation for delivering some of our Services. You can opt out of allowing us to collect this information by disabling your location settings on your device. However, you may not be able to use certain aspects of our Services if you choose to opt out.
Information collected from other sources
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources. This information includes:
Information collected from other users. If you interact with our Services on behalf of your agents or your clients, they may provide us with your information so that we can provision your account.
Information collected from third-parties. We may obtain information about you from third-parties, including but not limited to public databases, joint marketing partners, affiliate programs, and data providers.
HOW DO WE PROCESS YOUR INFORMATION
Depending on how you interact with our Services, Repdai processes your information for a variety of reasons, including to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with laws and regulations. We may process your information for other purposes with your consent.
Specifically, we process your information:
To facilitate account creation, authentication, verification, and management. We may process your information so that you can create, log in to, verify, use, update, and delete your account per your request.
To deliver and facilitate delivery of Services to you. We may process your information to provide you with the requested services, and to fulfill our contract with you or the organization on whose behalf you use the Services.
To enable user-to-user communications. We may process your information if you choose to use certain aspects of our Services that allow for communication with other users.
To respond to your inquiries and provide support. We may process your information to respond to your inquiries and solve potential issues you might have with the requested services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of the Services.
To send administrative information to you. We may process your information to send you notifications, text/SMS messages, emails, mails, and/or documents about status, updates, and details about your requested services, changes to our terms and policies, and/or other similar information.
To send you marketing and promotional communications. We may process your information to send you communications about special events, promotions, programs, offers, surveys, contests, and market research. You can opt out of our marketing and promotional communications at any time.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention of fraud.
To evaluate and improve our Services. We may process your information when we believe it is necessary to identify usage trends, to evaluate and improve our Services and your user experience.
To provide information to third parties. We may share your information with third-party vendors, service providers, contractors, or agents (collectively, “third parties) who perform services for us on our behalf and require access to such information to do that work. Moreover, we may anonymize, de-identify, and process your information to provide third parties with aggregated data reports for marketing or other business purposes.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
Our Services may contain links to other websites, applications, and services that may not be affiliated to us; and other websites, applications, and services may reference or link to our Services. Accordingly, we do not endorse, screen, approve, or make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, applications,
These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
HOW LONG DO WE KEEP YOUR INFORMATION?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, when your personal information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.
WHAT ARE YOUR PRIVACY RIGHTS?
Review and change your profile. If you would like to review profile information associated with your account at any time, you can log into your account settings and navigate to the profile page. If you would like to make changes to your profile, you can log into your account and make such changes on the profile page. Upon making any changes to your profile, you should submit your profile information to Repdai for verification again. Before you submit your updated profile information, you should confirm that the information you are about to submit is up-to-date, accurate, and complete. Your profile information will be updated and ready for your review if your submission is approved.
Delete your account. You can delete your Repdai account. If you decide to delete your account permanently, You will then need to submit your account deletion request following instructions. Please note that deleting your Repdai account will cause us to terminate your existing Services.
Withdrawing your consent. If we are relying on your consent to process your information, which may be express and/or implied consent depending on the applicable laws and regulations, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us.
However, please note that this will not affect the lawfulness of the process of your information before withdrawal, nor when applicable laws allow, will it affect the processing of your information conducted in reliance on lawful processing ground other than consent. Moreover, please note that if you choose to withdraw your consents, you may not be able to use certain aspects of the Services, and/or your account may be suspended.
Opt out from marketing and promotional communications. You can opt out from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us.
You will then be removed from our marketing lists. However, we may still communicate with you for non-marketing purposes.
Enable or disable cookies or other Tracking Technologies. Most web browsers are configured to accept cookies by default. If you prefer, you can usually choose to remove and/or reject cookies with functionalities provided by your browser. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
If you still have any questions or concerns about your policy rights, please contact us at:
HOW DO WE KEEP YOUR INFORMATION SAFE?
You should use our Services in a safe environment. To the fullest extent permitted by applicable laws and regulations, we do not accept liability for any unauthorized access, transmission, disclosure, and modification of your information.
You agree that we may communicate with you about security, privacy, and administrative issues regarding your use of the Services. If we learn about a security system’s breach, we may attempt to notify you by email or by sending a notice through the Services.
The Services are not directed to children under 18 (or other age as required by local laws and regulations), and we do not knowingly collect personal information from or market to children. If we learn that we have collected any child’s personal information in violation of applicable law, we will promptly take steps to delete such information. If you learn that your child has provided us with personal information without your consent, please contact us at:
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Last updated: Feb 24, 2022